TERMS & CONDITIONS

1. General

1.1 These General and Payment Terms and Conditions apply to all with RenateHartman.com agreements entered into, by RenateHartman.com services provided and all written or oral commitments made by RenateHartman.com. General terms and conditions of the customer and / or third parties are not binding for RenateHartman.com and not of application.
 

2. Acceptance and execution of assignments

2.1 RenateHartman.com carries out the written or verbally confirmed assignment by the customer for the design of a website and / or graphic designs to the best of its knowledge and ability, whereby the interests of the customer are taken into account.

2.2 The customer is obliged to supply RenateHartman.com with sufficient material that complies with article 3 and to provide RenateHartman.com with sufficient cooperation so that RenateHartman.com is made possible to properly execute the assignment.

2.3 RenateHartman.com has the right to return an order if there is a serious reason such as a disrupted relationship between RenateHartman.com and the customer or in case of non-payment, suspension of payment or bankruptcy of the customer.

2.4 RenateHartman.com is not bound by its obligations under the agreement if compliance has become impossible due to force majeure. Force majeure with regard to the agreement is understood to mean everything that is understood in this regard in law and jurisprudence.
 

3. Prices

3.1 All prices quoted by RenateHartman.com are exclusive of VAT and other levies imposed by the government, unless these are expressly indicated otherwise.

3.2 The customer must pay the amount owed to RenateHartman.com and stated on the invoice within 14 days after the invoice date by means of a deposit or a transfer to the bank or giro account stated by RenateHartman.com on the invoice (unless otherwise agreed as when paying in installments, this is also stated on the invoice.)

3.3 If, after the expiry of the payment term and the sending of a second payment request, no payment has been received from the customer, the rights of the customer as laid down in the agreement between RenateHartman.com and the customer and these General Terms and Conditions and RenateHartman.com retains both the advance payment paid by the customer and the rights over the website and / or the graphic work, without the obligation to transfer or deliver the website and / or graphic work to the customer.

3.4 If the payment term is exceeded, the customer will owe default interest equal to 1% per month from the due date, even without a notice of default to that effect, unless the statutory interest is higher, in which case the statutory interest applies. The interest on the due amount will be calculated from the moment the customer is in default until the moment of payment of the full amount.

3.5 From the due date, the customer also owes extrajudicial collection costs on the outstanding invoice amount.

3.6 If the other party has not fulfilled its payment obligations on time, the user is entitled to suspend the fulfillment of the obligations entered into towards the other party to deliver or to perform work until payment has been made or proper security has been provided for this.
 

4. Webshops and Content Managing System (CMS)

4.1 RenateHartman.com uses certain open source systems on the internet, as a basis for a website, newsletter, namely: CMS Wix, Ecwid webshop, Mailblue, Adpage.io, Facebook.com, Google.com, Instagram.com

4.2 RenateHartman.com is not responsible for changes, adaptations or updates made by the above-mentioned companies, with the result that data, data and layout of the website c / q webshop are lost.

4.3 Other dangers arising from incorrect maintenance by the above-mentioned companies, such as hacking of websites and web shops, cannot be recovered from RenateHartman.com.

4.4 Content Managing System (CMS) means that the owner of the website can adjust or change the text and images within the content. There is also the possibility to create extra pages.
 

5. Warranty and liability

5.1 RenateHartman.com guarantees that the goods to be delivered meet the usual requirements and standards that can be set and are free from any defects. 

5.2 RenateHartman.com is never obliged to pay any compensation to the Buyer or others, unless there is intent or gross negligence on the part of RenateHartman.com. RenateHartman.com is never liable for consequential or business damage, indirect damage and loss of turnover.

5.3 If RenateHartman.com, for whatever reason, is obliged to compensate any damage, the compensation will never exceed an amount equal to the invoice value with regard to the product or service that caused the damage.

5.4 The customer is obliged to RenateHartman.com against any claim that third parties may assert against RenateHartman.com with regard to the agreement, insofar as the law does not prevent the relevant damage and costs from being borne by the customer.
 

6. Force majeure

6.1 In case of force majeure, RenateHartman.com is not obliged to fulfill its obligations towards the customer, or the obligation is suspended for the duration of the force majeure.

6.2 Force majeure is understood to mean any circumstance beyond its control, which prevents the fulfillment of its obligations towards the customer in whole or in part. These circumstances include strikes, fires, business disruptions, power failures, non-delivery or late delivery by suppliers or other third parties engaged. Force majeure also includes failures in a (telecommunication) network or connection or communication systems used and / or the unavailability of the internet site at any time.
 

If you have any questions, please send me an email.

 

RenateHartman.com

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Telephone: +31 (0) 621336529

Email: info@renatehartman.com

www.renatehartman.com